There is a saying in business that
The customer is always right
I did a little googling on that quote and it turns out that it was created in the 1800’s by American retailers at a time when a lot of business people were very dishonest and dodgy
In the years since it has become known that this saying shouldn’t be taken to literally but a lot of time it can be.
In any area of life we can let the wrong people dictate a lot of things for us instead of thinking of the bigger picture
You see this all the time in business
The business deals with 10 people
9 are sensible and give no bother but 1 is a complete Moron who gives them grief
Then the business will create “Rules” or start playing about with stuff over the head of this 1 person
So everyone else suffers because of that 1 person
When you are trying to help people sometimes you will get someone who slips through the net and be a pain in the ass
Recently I knew a person was going to be a problem by the way they we’re contacting us on FB, being completely OTT
But I thought we would give her the benefit of the doubt and try to help them out
Maybe she’s just nervous and anxoius I thought
a problem she was!
I also know I will get someone complaining to this email that will no doubt have the line
“biting the hand that feeds you”
in there somewhere along the way
Again, completely missing the point.
We want the 9 people in our gym and want to push that 1 person as far away as possible,
as life is just far to short for thatBS.
Negative people will just wear the trainers down every day who have to face them and eventually bring down the energy of the sessions along with it. (Click here to find out why you are who you listen to)
While that 1 person was a pain in the ass, 99% of the people we deal with are grateful for the help and give no hassle whatsoever
So there’s no point in making drastic changes to any rules or the way we do things, just have to be wary and on the lookout.
And this can apply to the negative/ positive influences around us when it comes to our Fitness & Health and any goals that we have… (Click here for how to help people positively)
Think Big And Kick Ass
Our next 6 Week Program is starting up the week of Monday the 11th of September.
I am really looking forward to getting back into the swing of things for the winter and it will all start by kicking off our 6 Week program and getting everyone in the groove for the Winter months.
For this week only you can get in on the discounted rate forbeing a loyal email subscriber
REMEMBER, the 6 Weeks programs are only for new people or people that haven’t been in for over a year and is used as a trial run to see how we do things.
Any questions just give me a shout.